Frequently Asked Questions

FAQs for SAHA

Do you see patients based or living outside of California?

At this time we only see patients physically in California at the time of the visits/consultation and with a California address.

Is there an emergency or after hours line?

Saha Health is not an emergency service. If you are experiencing a medical or mental health emergency—or if you are at risk of harm to yourself or others—please call 911 or go to the nearest emergency room. For urgent mental health support, you may also contact the Suicide & Crisis Lifeline at 988, available 24/7.

Our practice is intended for non-urgent, scheduled care only. We do not provide crisis intervention services.

Can I get a superbill?

Yes, a superbill is available and provided upon request to submit to your insurance company.

Why don’t you accept commercial insurance?

At SAHA Health, we are committed to providing deeply personalized, high-quality care that supports your whole well-being. As a small, independent practice, we have chosen not to contract with insurance companies. This decision allows us to focus on what matters most: you.

There are several reasons for this choice:

  • High Administrative Burden: Insurance billing requires extensive administrative support and specialized billing teams, which can significantly increase overhead costs for small practices like ours. These resources are better directed toward patient care.

  • Low and Inconsistent Reimbursement: Many insurance plans reimburse palliative care and mental health services at rates that do not reflect the time, expertise, and depth of care we provide. This can compromise our ability to spend adequate time with each patient and deliver care tailored to your needs.

  • Limited Coverage for Palliative Care: Many insurers do not fully cover the kind of integrative, home-based, or supportive services that are central to our palliative care approach (such as talking to family, spending time counseling, family meetings). Working outside of insurance allows us to offer care that is proactive, holistic, and responsive—without being limited by what’s billable.

We understand that paying out of pocket is not always easy. To help, we provide superbills upon request that you can submit to your insurance for potential out-of-network reimbursement, depending on your plan. We're also happy to discuss payment options and ensure transparency in our pricing.

Our goal is to foster a therapeutic relationship rooted in trust, presence, and responsiveness—not bureaucracy.

FAQs for Dr Dube’s Practice

Can Dr Dube manage my psychiatric prescriptions?

Dr Dube does prescribe medications for psychiatric conditions, however she does not prescribe controlled substances in this practice. Please see below for details.

Does Dr Dube offer assessments for ADHD?

While Dr Dube offers a clinical assessment for ADHD, many of the treatments for the diagnosis include stimulant medications, which are controlled substances, which Dr Dube does not prescribe in this practice.

What types of medications fall under controlled substances?

Controlled substance include but are not limited to medications such as stimulants (often used to treat ADHD), benzodiazepines (often used to treat anxiety), and opioids (often used to manage pain). Dr Dube will not prescribe these medications under SAHA.

What kind of visits does Dr Dube offer?

Dr Dube offers telehealth visits (with video and audio connection) and in-office visits when needed. She does not offer home visits.

FAQs for Dr Sharma’s Practice

What is palliative care? Is it hospice care?

Palliative care is the art of alleviating suffering. It is a field of medicine that is focused on reducing suffering and improving quality of life throughout the journey of living with serious illness. It is appropriate at any point of illness and at any stage. To receive palliative care, you do not need a limited or terminal prognosis. Palliative care at the end of life is hospice care. Learn more here.

I have chronic pain - can Dr Sharma help?

Dr Sharma is well versed with the management of pain from serious illness (secondary pain from a condition such as cancer or neuropathy). However, Dr Sharma does not prescribe controlled substances such as opiates or benzodiazepines and will not be your primary pain provider. She is happy to work with your specialists and can work with you to find creative, out of the box solutions and consider a multimodal management plan for your pain.

What kind of visits does Dr Sharma offer?

Dr Sharma bases the modality of visits (telehealth, in-person or home visits) on the needs of the patient and their condition.

Will Dr Sharma manage my prescriptions?

No, Dr Sharma offers CONSULT-ONLY visits at this time and therefore does not take over your prescriptions.